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Privacy policy
Last Updated: August 16, 2026
This Privacy Policy describes how YouthIconz (referred to as "we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from www.youthiconz.com (the "Site").
1. Collecting Personal Information
When you visit the Site, we collect certain information necessary to process your purchases, provide customer support, and improve your browsing experience.
• Order Information: We collect your name, billing address, shipping address, email, and phone number.
• Support & Chat Data: Messages, contact details, account details, and inquiry history shared through our website chat or customer support channels.
• Payment Information: Payment details (like credit card numbers) are processed through secure, encrypted third-party gateways. We do not store your full card details on our servers.
• Currency & Location: To provide a seamless experience, we allow third parties to process your IP address to determine your location for currency conversion. This information is stored in a temporary session cookie in your browser.
Purpose: We collect this data to fulfill your orders, process payments, arrange shipping, provide invoices, answer your inquiries, and communicate with you regarding order updates or promotional offers (where consented).
2. Sharing Personal Information
We only share your Personal Information with trusted service providers who help us fulfill our contract with you and provide service to you.
• Shopify & Support Tools: We use Shopify to power our online store and to manage automated AI-assisted chat customer support.
• Logistics Partners: We share your name, address, and phone number with shipping companies to ensure accurate delivery.
• Payment Gateways: We share necessary data with secure payment processors to facilitate transactions.
• Legal Compliance: We may share information to comply with applicable laws, respond to legal requests, or protect our rights.
3. Cookies & Tracking
Our Site uses cookies to enhance your experience, remember your currency preferences, and analyze site traffic. You can manage your cookie settings through your browser, though disabling them may affect site functionality.
4. AI-Powered Customer Support & Chat
We offer AI-assisted customer chat functionality on our website, powered by Shopify (including Shopify Inbox), to deliver instant, automated support for your inquiries.
• Service Provider Integration: Our chat feature uses Shopify's technology to process and manage automated interactions.
• Data Processing & Storage: When you interact with our chat feature, Shopify collects and processes the personal data and communications you share (such as message contents, contact details, and account details) on our behalf to generate accurate real-time responses and fulfill your requests.
• Service Improvement: Shopify may store and analyze chat communications and operational data to train, test, and enhance the quality and performance of its AI models and automated services over time.
5. Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt-out of marketing emails at any time by clicking the "Unsubscribe" link in our messages.
6. Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you believe a minor has provided us with data, please contact us immediately for deletion.
7. Data Security
We take the security of your data seriously. We use industry-standard encryption and security protocols to ensure your transactions and personal details are protected from unauthorized access.
8. Your Rights
Depending on your location, you may have the right to access the Personal Information we hold about you, to port it to a new service, or to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us.
9. Contact Us
For more information about our privacy practices, questions, or complaints, please contact us:
Email: info@youthiconz.com
Phone/WhatsApp: +91 8390205500
Address: Appus Collections, Shop No 1, Vinit Plaza, Pimpri, Pune, Maharashtra – 411018, India.