FAQs

🛍️ General & Store Information

1. Where is YouthIconz located? Our head office and retail outlet are located in Pune, India. 

   Address: Appus Collections (YouthIconz), Shop No 1, Vineet Plaza Building, Opp. S T       Stand, Vallabh Nagar, Pimpri, Pune, Maharashtra – 411018.

2. Can I visit your shop in person? Yes! We welcome you to visit our Pune retail outlet. You can also shop online 24/7 from the comfort of your home and have your items delivered globally.

3. Is there a size guide available? Yes, every product page features a detailed size chart. We recommend checking your measurements before ordering. For ready-made garments, a minor variation of 0.3–0.5 inches is considered standard.

💳 Payments & Security

4. What payment methods do you accept? We accept all major Credit/Debit Cards, Google Pay (GPay), UPI, and Net Banking through our secure payment gateway.

5. How secure is my payment? Shopping at YouthIconz is 100% secure. We use industry-standard encryption and secured gateways to ensure your data is protected at every step.

6. Do you offer Cash on Delivery (COD)? Yes, COD is available for selected PIN codes in India for orders below ₹9,999. Please note that a mandatory non-refundable COD confirmation fee is required to process these orders. Prepaid orders enjoy FREE Shipping!

🚚 Shipping & Tracking

7. How long will it take to receive my order? Orders placed before 12:00 PM (IST) are processed and shipped the same day. Delivery transit times vary by location (typically 2–7 business days in India).

8. Do you ship internationally? Yes! You can place orders for the United Arab Emirates (UAE) directly on our website. For other international destinations, please WhatsApp us at +91 8390205500 to discuss shipping possibilities.

9. How can I track my order? Once shipped, you can track your order status in the "My Account" section of our website or via the tracking link sent to your email/SMS.

🔄 Cancellations & Returns

10. Can I cancel my order? You may cancel your order as long as it has not been shipped. Once dispatched, the standard Return Policy will apply. Check your "My Account" section for real-time status updates.

11. What is your return policy? We offer a 7-day return/exchange window. Items must be unused, unwashed, and have original tags intact. Please note that Running Fabrics are not eligible for return. For more details, see our [Return Policy].

12. How do I report a damaged or wrong item? Please notify us via WhatsApp at +91 8390205500 within 24 hours of delivery with a photo of the product and the brand tag.

📩 Still have questions?

We are here to help!

  • Email: info@youthiconz.com
  • WhatsApp/Call: +91 8390205500
  • Working Hours: Monday to Saturday (10:00 AM – 06:00 PM IST)